Free UK shipping over £40

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Shipping Policy

UK Mainland Shipping - Up to £40 - Express 2- day shipping via DPD £5.99
UK Mainland Shipping - Over £40 - Express 2- day shipping via DPD Free
Channel Isles , IoM, N Ireland & Ireland - Express shipping via DPD £21.99
For large orders - please contact Free
European Union - up to 2kg £29.99
European Union - 2kg to 5kg £49.99
For large orders - please contact Free

 

All orders are sent via DPD using their flexible and fully tracked 2-day (week day) service.

Using DPD enables us to automatically provide you with their industry leading delivery service that allows you to track, change and be in for your delivery with their 1 hour delivery window. This has allowed us to have a 99.6% first time delivery success rate. 

Orders outside of the United Kingdom

Please be aware that the way we charge for shipping outside of the UK is different to orders shipped within the UK.

Orders going to the USA and Europe are charged based on weight rather than price due to the way we are charged.

However, we do offer free shipping outside of the UK if the value of the order exceeds £300.

PLEASE NOTE THAT SHIPPING TO AMERICA AND CANADA IS CURRENTLY UNAVAILABLE

Dispatch times

Orders are dispatched from Monday to Friday, excluding bank holidays.

All orders are shipped from the UK, therefore you may have additional import fees upon delivery.

All orders placed from outside of the UK will be shipped via DPD, DHL, UPS or Parcelforce and will have full tracking details provided.

Customs & Imports

USA – All orders above US$800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department.

AUSTRALIA – All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of your shipment, so make sure you check with the Department of Home Affairs for more information

NEW ZEALAND - All orders above NZD$60 will be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website. For more info click here.
REFUSING TO PAY CUSTOMS

If you choose to refuse the customs fee and the parcel is returned back to Exile Gear, a shipping & handling fee will be deducted from your refund.

If you have any questions, please get in touch